Returns Policy
You may return most items in original condition within 30 days of our ship date for a full refund, buyer pays return shipping costs. If the product has a defect or issue that is other than as described in the listings regarding standard variation in color and consistency for vintage holograms, then we will refund or replace at your choice including your return shipping costs up to the original shipping cost from us. A buyers lack of correctly illuminating (lighting) the hologram does not constitute as a defect, in which case we will still refund the purchase price less shipping costs both directions.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Currently from this webstore we are ONLY shipping to addresses in the USA.
For INTERNATIONAL ORDERS: please use one of our other e-commerce stores below, or contact us via e-mail if you do not see the product there that you desire: peter@authentibrand.com
- ETSY: https://www.etsy.com/shop/HologramPlace
- EBAY: https://www.ebay.com/str/holograman
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.